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QuickBooks Online Launches New Navigation

Intuit has announced that based on user feedback, they are rolling out some navigation changes to QuickBooks Online. Here’s some highlights: Home is now called “Dashboard”, but will be the same. “Banking” is moving to the top of your navigation bar and Bank Rules is getting its own tab. Customers, Products and Services will now […]

How to fix QuickBooks Online invoices and statements caught in spam

QuickBooks Online sends invoices and statements from Intuit’s email servers using the email address quickbooks-email@intuit.com. Some recipients have been complaining about not receiving these documents, and consequently not paying their invoices timely. Recipients should look in their ‘spam‘ and ‘junk‘ folders (sometimes two different folders) for the missing emails. If found, then the recipient needs to mark the email(s) […]

How to adjust vendor check alignment in QBO (QuickBooks Online)

1. Make sure the latest version of Adobe Acrobat Reader is installed. 2. Go to Transactions on the left navigation panel and click Expenses. 3. Click the Print Checks button in the upper right-hand corner. 4a. If you ARE presented with Print checks setup asking to select the type of check that you are using, do […]

QuickBooks Online Known Error – Existing Invoices with Billable Expenses

This is a known error in QuickBooks, so a fix should be out shortly, so this may or may not apply to you. The Billable Expenses error happens when trying to add Additional Billable Expenses to an Existing Invoice. There is no problem adding to a new invoice. Here are two work-arounds until Intuit fixes […]

What to do if your QuickBooks Online (QBO) Invoices are going to your customers’ spam folder

There’s a new option for sending an invoice within QuickBooks Online (QBO), named “Share Invoice Link“. This function was created to help those users whose invoices ended up in their customers’ spam due to the email being sent through Intuit’s servers instead of their own. With the “Share Invoice Link” function, you can grab a link that you […]